WordPress GPL Product Policies

When you purchase or access GPL-licensed WordPress products (themes and plugins) from MySoftdeals.com, we handle your personal information with care. This section outlines key privacy aspects related to these specific offerings.

For a comprehensive understanding of how MySoftdeals.com collects, uses, and protects your personal data across our entire website and all services, please refer to our main Privacy Policy.

Information for GPL Product Access

To facilitate your access to GPL products, including downloads and membership benefits (if applicable), we may collect:

• Your name and email address for account creation and communication.
• Billing information for processing payments for memberships or individual GPL product access fees.

Our payment processing for GPL products is handled by secure third-party payment gateways. We do not store your full credit card or sensitive payment details on our servers.

Use of Information (GPL Context)

Your information related to GPL product transactions is used for:

• Providing access to downloads and managing your membership.
• Internal record-keeping and service improvement related to our GPL offerings.
• Sending important notices about your GPL product access or membership.
• Optionally, sending newsletters or promotions about our GPL products if you've consented (you can opt-out anytime).

We are committed to the security of your information. For details on security measures and your rights regarding your data, please see our main Privacy Policy.

Our Stance on Copyright

MySoftdeals.com respects intellectual property rights. The GPL allows us to legally redistribute these WordPress products. We do not offer any material that, to our knowledge, infringes on copyright when distributed under the GPL. Our website content, branding, and design are proprietary to MySoftdeals.com or used under license.

WordPress Plugins and Themes under GPL

All WordPress plugins and themes available in our GPL collection are 100% legal and can be freely distributed under the General Public License (GPL). This means once we have purchased the item, we are free to redistribute it if we choose to do so. Your purchase on our site is for access to our repository and, where applicable, membership services.

Attribution

While not mandatory under the GPL, if you redistribute items obtained from MySoftdeals.com, we appreciate it if you credit the original developers and potentially MySoftdeals.com as the source of your download, allowing others to find updates or more information.

Copyright Infringement Notification (DMCA)

If you believe that any content on our website, specifically related to our GPL offerings, infringes upon your copyright (and is not permissible under the GPL), please notify us at getsupport@mysoftdeals.com with the following information:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law (including considerations of fair use and GPL permissions).
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

DMCA Process

Upon receipt of a valid DMCA notification, we will investigate and may remove or disable access to the allegedly infringing material. We may also display a copy of your DMCA notice in place of the removed content if appropriate.

Acceptance of GPL Product Terms

By accessing, purchasing, or downloading GPL-licensed WordPress products ("GPL Products") from MySoftdeals.com, you agree to fully comply with and be bound by these specific GPL Product Terms, as well as our main Terms and Conditions. If you do not accept these terms, do not access or use our GPL Products.

Nature of GPL Products & License

All WordPress themes and plugins offered in our GPL collection are licensed under the GNU General Public License (GPL). This means you have the freedom to use, modify, and redistribute them. You are not provided with a private license key or purchase code from the original third-party developer through MySoftdeals.com for these GPL Products. The items function fully without such keys for their core GPL functionalities. Premium support or automatic updates directly from the original developers typically require purchasing from them directly.

Membership and Downloads

Access to download GPL Products may require an active membership or a one-time purchase, as specified on our Website. We operate under a fair use policy. If any member is found violating these terms, abusing the service (e.g., excessive automated downloads), or attempting to copy our platform's content for redistribution on other websites in a manner that misrepresents our service, their membership or access may be revoked without refund.

Product Support for GPL Items

Our support for GPL Products is limited to:

• Assisting with your access to the MySoftdeals.com website and services.
• Helping you download the GPL Product files from our repository.

We do not provide technical support for the installation, configuration, or use of the GPL Products themselves (i.e., how to use a theme or plugin). If you require technical support for the software program, you should consider purchasing the product directly from the original developers, which often includes their support services.

Accounts and Eligibility

Users may need to create an account to purchase or access GPL Products. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. All customers must be at least 18 years of age or the age of majority in their jurisdiction.

Account Termination

We reserve the right to suspend or terminate accounts without notice for violations of these terms, including but not limited to:

• Abusive behavior towards our staff or other users.
• Making defamatory or maliciously false statements about our service.
• Promoting competitor products in a disruptive manner or contributing to software piracy not in line with GPL.
• Any activity that poses a security concern or involves the creation of fake accounts.

Product Delivery (GPL Items)

GPL Product files are delivered digitally and are typically available for download from your account dashboard or via a link sent to your email within 5-10 minutes after a successful purchase or membership activation. In some cases, access might take up to 24-48 hours. Ensure you provide a valid email address for communication.

Product and Price Changes

We reserve the right to modify, add, or remove GPL Products from our collection, or change their prices, at any time without prior notice.

This refund policy specifically covers GPL-licensed WordPress products purchased from MySoftdeals.com. For other products sold on our site, please refer to their respective refund policies or our main site refund policy (if applicable).

Refund Processing Time

If a refund request for a GPL Product is approved based on the criteria below, we aim to initiate it on the same business day. Refunds are generally not processed for purchases made more than 7 days prior. After 7 days, an exchange for another GPL product of similar value might be considered at our discretion.

Valid Reasons for a Full Refund (GPL Products)

• The GPL Product file downloaded from our site is significantly not as described on our product page (e.g., completely different item).
• Non-delivery of the GPL Product: You paid but did not receive access to download the file within the timeframe specified in our terms.
• The downloaded GPL Product file is broken or corrupted and we are unable to provide a working version within a reasonable timeframe (e.g., 48 hours).

Situations Where Refunds Are Generally Not Provided (GPL Products)

• Change of Mind: You decided you no longer need the GPL Product after purchase. Exchanges may be offered.
• Lack of Technical Expertise: You are unable to install or configure the GPL Product due to a lack of technical skill. We do not provide technical support for the items themselves.
• Compatibility Issues: The GPL Product is not compatible with your WordPress version, other plugins, themes, or your server environment. We cannot guarantee compatibility with all third-party software.
• Missing Features: The GPL Product works as intended under GPL but lacks a specific feature you assumed it had, or you expected features that are only available with a direct license/purchase from the original developer (e.g., direct developer support, automatic updates via developer's API).
• Developer License Key/Purchase Code Not Provided: This is expected for GPL Products redistributed by us and is not a valid reason for a refund. The items are functional under GPL without needing a key from us.
• Issues Caused by Your Website During Installation: If problems arise due to your existing website setup, theme, or plugins.
• Membership Subscriptions (e.g., "Silver Membership"): These are generally non-refundable as they provide access to a large collection of products. Specific terms for memberships will apply.
• Renewals of Memberships/Subscriptions: Generally non-refundable.

How to Request a Refund

To request a refund for a GPL Product, please contact us at getsupport@mysoftdeals.com with your order details and a clear explanation of the issue. We will review your request based on this policy.

Refund Payment Timing

If a refund is approved, please allow 3-7 business days for the amount to reflect in your original payment account, depending on your bank or payment processor.