Privacy Policy

1. Information We Collect

We collect personal information you provide to us and information automatically collected when you use our Services.

a. Information You Provide:

• Contact Information: Such as your name, email address, phone number (if provided), and billing/shipping address when you create an account, make a purchase, or contact us.
• Order Information: Details about the products you purchase.
• Communication Information: Records of your communications with us, such as support requests or feedback.

b. Information Automatically Collected:

• Device and Usage Information: Such as your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of your visits when you browse our website.
• Cookies and Similar Technologies: We use cookies to enhance your Browse experience, analyze site traffic, and personalize content. Please see our "Cookie Policy" section below for more details.

2. How We Use Your Information

We use your personal information for various purposes, including:

• To Provide and Manage Services: To process your orders, deliver products (digital and physical), manage your account, and provide customer support.
• To Improve Our Services: To understand how our Services are used, identify areas for improvement, and develop new products and features.
• For Communication: To send you transactional emails (e.g., order confirmations, invoices, delivery updates), and respond to your inquiries.
• For Marketing (with your consent): To send you newsletters, promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of these communications at any time.
• For Legal and Security Purposes: To comply with legal obligations, prevent fraud, enforce our terms of service, and protect the security of our Services and users.

3. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment (for physical goods), email delivery, data analytics, and website hosting. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Payment Security: We do not store your full credit card or debit card details. When you make a payment, you are redirected to a secure third-party payment gateway (e.g. PayPal, Razorpay, etc.). We only receive confirmation of payment and necessary transaction details to process your order.
• Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of MySoftdeals, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, with notice provided to you.

4. Data Security

We implement reasonable physical, electronic, and managerial security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements). When we no longer need your personal information, we will securely delete or anonymize it.

6. Cookie Policy

Our website uses cookies (small text files placed on your device) and similar tracking technologies to enhance functionality, analyze website traffic, personalize content, and for marketing purposes. Cookies help us understand user preferences and optimize our website.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information, we may provide a separate Cookie Policy page.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you.
• Rectification: The right to request correction of inaccurate personal information.
• Erasure (Right to be Forgotten): The right to request deletion of your personal information, subject to certain conditions.
• Restriction of Processing: The right to request that we limit the processing of your personal information.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your personal information, particularly for direct marketing purposes.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in those emails or by contacting us.

To exercise these rights, please contact us using the details provided below.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. External Links

Our website may contain links to other websites not operated or controlled by MySoftdeals. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: