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Frequently Asked Questions
Find answers to common questions about our products and services.
Product keys are securely stored and automatically assigned during order processing for immediate digital delivery to your account dashboard and email.
Our business model is built on sourcing legitimate, unused software licenses from a network of authorized distributors who have surplus stock. We are not an official partner of the brands we sell, which means we don't have the high overheads of retail pricing. This allows us to offer the exact same software at a more affordable price.
You get all updates for your version as long as the developer officially supports it. If they end the product's development, updates will stop, but your license to use the software will still be valid.
Yes, a detailed invoice is automatically generated for every order and can be easily accessed and downloaded from your account dashboard immediately after purchase.
Comprehensive installation instructions are provided with your purchase. For further assistance, our dedicated support team is available via our specified support channels.
Our customer support team is committed to resolving any purchase-related issues promptly and efficiently, adhering strictly to our published return and refund policies.
Software is downloaded directly from official developer sources or secure, verified download links. We ensure authenticity and security by avoiding third-party repositories.
Yes, all official updates and patches for the software are available as released by the respective developers, ensuring you always have access to the latest versions without restrictions.
In most cases, licenses are delivered instantly upon successful payment. For certain products, delivery times may vary and will be clearly indicated in the product description.